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Volunteers' Week – Thank you to our benefits advisors!

Blog post
4 June 2018

Volunteers’ Week is a chance to say thank you for the fantastic contribution millions of volunteers make across the UK. It takes place 1-7 June every year and is an opportunity to celebrate volunteering in all its diversity.

In the second of our series of posts marking the contribution made by volunteers to Narcolepsy UK, our Operations Manager Nicola Rule Allen pays tribute to our volunteer benefits advisers:

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Rebecca moving on

Blog post
26 May 2018

After 4+ years with us as Benefits and Support Adviser, Rebecca has taken the decision to move on to pastures new.

During her time with the charity Rebecca has helped many people with benefits claims/advice and general support, and she will be sorely missed. Trustees and staff of Narcolepsy UK have said a well deserved Thank You on behalf of the charity and all those people she helped along the way. We wish her well in all things.

Please note the Helpline remains open, operated by staff and dedicated volunteers.

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Job opportunity - Benefits & Helpline Advisor

Blog post
26 March 2018

Are you interested in working with Narcolepsy UK?

Benefits & Helpline Advisor required

Supplementing the work of Rebecca, who has recently reduced her hours following a change to her career path. We wish Rebecca well and are pleased she will still be working with us.

We seek a conscientious and dedicated person to work with our clients for 12 hours a week. Some day and some evening hours preferred, although we can be flexible with this we do need to have set hours when clients are able to contact you.

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Helpline not available 4-8 May

Blog post
3 May 2018

Please be aware that the helpline will not be available between the dates of 4th and 8th May 2018.

We have also had responses to our advert from 28th March, and are no longer seeking a Benefits & Helpline Advisor.

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Benefits helpline temporarily not available

Blog post
8 December 2017

Our helpline service – the capacity of which is always stretched to the limit - has recently experienced an exceptional number of requests for assistance in relation to benefit claims. If you have already sent in a request for assistance we hope to be able to fulfill that request but are currently reviewing this and hope to be able to update you over the coming days.

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